Source your business supplies from verified suppliers
DEPORI is free for buyers. Restaurants, cafés, hotels, shops and offices in the UAE get up to five quotes from one request, pay through DEPORI by card, Apple Pay, Google Pay, Tabby or Tamara, and are covered by 48-hour buyer protection: the supplier is paid only after delivery and 48 hours without a dispute.
Questions buyers ask
Does it cost anything to buy on DEPORI?
No. Buyers use DEPORI free of charge. You pay only for the goods you order, at the supplier's price.
What can I do before my business is verified?
You can browse the catalog, open products and supplier profiles, and save products. Requesting quotes, contacting suppliers and paying open once DEPORI approves your business. If DEPORI asks for a change, the reason appears on your business page; fix it and send it again.
Can I ask several suppliers at once?
Yes. In a product's quote form, tick up to four similar verified suppliers. Each receives the same request, and a comparison page shows all their quotes side by side, lowest total (including delivery) first, with each one's ready-in time and validity, so you can accept the one that suits you best.
Buy now or request a quote — which should I use?
Use Buy now when the listed price works for you. Request a quote for larger quantities, custom printing or special delivery terms; once you accept the supplier's official quote you pay it through the same protected checkout.
How can I pay?
Through licensed payment gateways: cards, Apple Pay and Google Pay, and instalments with Tabby or Tamara where available. DEPORI never stores your card details.
When does the supplier get my money?
Only after the order is delivered and the 48-hour protection period has passed without an open dispute. Suppliers are then paid in the next Monday or Thursday settlement.
Who delivers my order?
The supplier prepares, packs and delivers each order, directly or with a carrier it chooses. You follow each step in the order: preparing, ready for dispatch, shipped and delivered.
What if the order is late, damaged or wrong?
Open a dispute from the order while it is on its way or within 48 hours of delivery, and add photos or documents. The supplier must answer within 48 hours. If you cannot agree, DEPORI decides: a full or partial refund, a replacement, or no refund if the claim is not upheld.
How long does a refund take?
Refunds go back to the original payment method. Card refunds start as soon as the decision is made; the money usually appears within 5 to 10 business days depending on your bank. Tabby and Tamara adjust or cancel your instalments.
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